Microsoft CRM Applications Professional v.1.1

1.Which of the following statements regarding Account record relationships is correct?

A.Contacts can only have one parent Account

B.Accounts can parent many other Accounts

C.Accounts can have many parent Accounts

D.Accounts can parent many Contacts

Correct:A B D

2.When does an Activity change ownership in the Microsoft CRM application?

A.When it is modified by another user

B.When it is assigned to another user

C.When it is shared with another user

D.When it is viewed by another user

Correct:B

3.What is the significance of blue field labels found in Microsoft CRM records?

A.A blue field label indicates a business required field value

B.A blue field label indicates a business recommended field value

C.A blue field label indicates a system generated field value

D.A blue field label indicates a field value that may be updated only by a system administrator

Correct:B